REPAIR SERVICE ONLY (VALID ONLY WITHIN UNITED STATES)
This auction is NOT for purchasing part, it is to repair your defective unit.
ACT offers repair on Van Dorn OP398 panels to replace and install new cases and keypad
Full functional test is performed on each item after repair. **THIS SERVICE IS REPAIR ONLY TO REPLACE AND INSTALL NEW CASES AND KEYPAD ASSEMBLIES. PRICE DOES NOT INCLUDE FULL SERVICE AND REPAIR. IF ADDITIONAL WORK IS NEEDED, YOU WILL BE SENT AN ADDITIONAL QUOTE**
Our turn-around time is 10-14 business days.
Purchase the service and submit payment (Paypal ONLY)
We will email you RA (Repair Authorization) Number and shipping address
Package your part (with plenty of packing material to prevent shipping damage) and ship it to us
We will repair and ship it back within 10-14 business days. Rush repair services are available for an additional fee. Please email us for more information.
Return UPS Ground shipping WITHIN the United States is included in your purchase. It will be your responsibility to ship the unit to us for repair. The return freight is included in your payment.
Please provide us with your UPS Account# to ship collect if you require faster shipping services such as (Next Day Air, 2nd Day etc.)
Terms of Sale:
**THIS SERVICE IS REPAIR ONLY TO REPLACE AND INSTALL NEW CASES AND KEYPAD ASSEMBLIES. PRICE DOES NOT INCLUDE FULL SERVICE AND REPAIR. IF ADDITIONAL WORK IS NEEDED, YOU WILL BE SENT AN ADDITIONAL QUOTE**
Our services are warrantied against defects for a period of 12 months.
Please make sure you include correct return address and contact information.
In the event that the part is unrepairable, we will refund your payment (less $15 for return shipping of your part via UPS Ground)
If you have any questions, please contact us before purchasing.
Our support team and technicians are ready to answer any questions or concerns you might have.
Send us a message if you have any questions.